Receipto

Refund & Cancellation Policy.

Last updated: 26 September 2026

Short version: first-time subscribers get a 7-day money-back guarantee. Cancel anytime — your plan runs till the end of the paid period. No questions asked on genuine issues.

1. Cancellation

You can cancel your subscription anytime from the Subscription page in the app.
After cancellation, your plan stays active until the end of the period you already paid for. It does not auto-renew after that.
Your shop's data stays safe after cancellation — export a backup from Settings whenever you like.

2. Refunds

7-day money-back: if this is your first Receipto subscription and you are not satisfied, write to us within 7 days of the payment and we will refund the full amount.
Renewals: renewal payments are non-refundable once the new period has started, because the service is delivered continuously.
Failed or duplicate payments: if a payment failed but money left your account, or you were charged twice, the amount is refunded automatically to the source within 5–7 working days. If it doesn't arrive, contact us and we will resolve it.

3. How to request a refund

Email receipto.support@gmail.com from your registered email address or phone number.
Include your shop name and the payment date/amount.
Approved refunds go back to the original payment method within 5–7 working days.

4. What this policy does not cover

Money your customers pay you through the billing UPI QR goes directly to your own UPI ID — we never hold it, so we cannot refund it. Handle such disputes directly with your customer.
Free/demo usage carries no charges and therefore no refunds.

5. Contact

Rahul Kumar
Abadganj, Mission School Road, Near Shiv Temple, Daltonganj, 822101

Refund and billing questions: receipto.support@gmail.com.

6. Grievance Officer (DPDP Act, 2023)

For grievances about how your personal data is handled under India's Digital Personal Data Protection Act, 2023, contact our Grievance Officer:

Name: Rahul Kumar
Email: rahulkumaryadav7090@gmail.com